Summary :
A number of reports have been received about CD/DVD recording drives not being detected by FTR programs. The reported drives are typically used by Dell or HP.
More Information:
Our research has indicated that these issues are related to an incompatibility with the burn engine we used and certain motherboards
Known computer models with this issue include:
HP Compaq 6000 Pro
Dell Opti 780
Dell Vostro 220
Lenovo ThinkStation E20
Solution :
We have moved to a new optical burn engine in version 5.6 of the Interrogator and FTR Gold product suites.
If you are affected by this issue please contact your FTR representative for information on updating to the latest version.
A number of reports have been received about CD/DVD recording drives not being detected by FTR programs. The reported drives are typically used by Dell or HP.
More Information:
Our research has indicated that these issues are related to an incompatibility with the burn engine we used and certain motherboards
Known computer models with this issue include:
HP Compaq 6000 Pro
Dell Opti 780
Dell Vostro 220
Lenovo ThinkStation E20
Solution :
We have moved to a new optical burn engine in version 5.6 of the Interrogator and FTR Gold product suites.
If you are affected by this issue please contact your FTR representative for information on updating to the latest version.